Fast-access help for City Region small businesses made big difference during first year of COVID-19

Seventy-seven businesses across the City Region have received help to stay afloat during the pandemic thanks to a specially designed rescue fund.

The micro-businesses were offered the chance to apply for small grants between £500-£1,000 with no restrictions on sector or length of trading history.

The fund helped a diverse range of businesses, from small local retailers to events and tourism companies to buy equipment for remote-working, diversify their trading offers, and purchase goods or services to allow them to remain open with the new restrictions in place.

The businesses received funds within two weeks of approval of their applications and have reported that it helped them keep over 100 people in work.

As a result, these businesses – which otherwise may have had to close their doors, make redundancies or end employment contracts – were able to continue trading and keep their employees.

The Integrated Employer Engagement (IEE) fund was designed and launched through Business Gateway and the City Region Deal’s skills and employability partnership channels. The IEE team are part of Capital City Partnership, who lead and coordinate the local job strategy group and were fully supportive of the fund’s objective to help businesses continue trading under new government guidelines and prevent job losses.

Through consultations, the IEE team and Business Gateway identified a gap in the wide array of Covid19 response funds for accessible, up front small enterprise grants for micro businesses.

For more information, visit: capitalcitypartnership.co.uk/city-region-deal

City Region Deal Project Provides Vital Support to Fife Families Throughout Pandemic

The Edinburgh and South East Scotland City Region Deal’s Intensive Family Support Service is helping families in areas affected by low employment levels and higher poverty rates cope with the Covid-19 crisis.  The pandemic has created new challenges and worsened existing issues such as food insecurity, poor mental health and low income. These barriers create further disadvantage for children and young people. This means support is needed now, more than ever.

In Fife, ‘Making it Work’ for Families is being delivered to support vulnerable families with S1/S2 pupils living at home. Fife Gingerbread and partners provide holistic family support to lone parent and low-income families. Developed ahead of the Covid-19 pandemic, the project has been adapted so that it’s delivered safely and effectively.

Laura Millar, Fife Gingerbread, said: “Problems beyond the classroom affect the ability of children and young people to be in school and ready to learn. Working with families is the most effective way to make real, positive change. The programme has been re-introduced at a challenging time for lone parents and families in need. It is a privilege to get to know families and provide support that we hope can be a catalyst for change. There is an opportunity to work across the City Region and continuously improve our approach to deliver the best possible support.”

One in five children live in poverty across Fife, but this rises to almost one in three in some places1. ‘Making it Work for Families’ is focused where child poverty issues are most widespread, starting with families connected to Levenmouth Academy and Viewforth High School.

Fife Gingerbread, Citizens Advice & Rights Fife, Clued Up and Fife’s Intensive Rehabilitation & Substance Misuse team are working together to provide support to meet the needs of families, including: 

• Emotional support for parents/carers through 1-1 support

• Support for young people focused on wellbeing and personal development

• Financial inclusion activities, income maximisation, housing support and budgeting

• Crisis interventions to ensure families are safe, warm and fed

• Training such as confidence building, cooking and career development

• Connecting families to job opportunities across the City Region.

Fife Council Co-Leader David Ross said: “The Intensive Family Support Service within the City Region Deal is a great opportunity to bring together a wealth of expertise and approaches across Edinburgh and South East Scotland to improve the lives and opportunities for our region’s families.”

Fife Council Co-Leader David Alexander added: “The Intensive Family Support Service’s ‘Making it Work for families’ programme has adapted to provide vital support to vulnerable families during lockdown and help end disadvantage. By reaching out to families most in need of support and helping pupils attend school Fife’s children and young people can make the most of their education.”

Over recent weeks and months most support has been delivered online, with families supported to overcome digital exclusion barriers.

Bridging the gap between school and home life
One Fife family was referred by a high school during the first lockdown in 2020. The young person in the household was having difficulties engaging with and attending school, and had not been participating during school closures.

During an initial home visit the 39-year old lone parent revealed health conditions that were impacting on the family. Family relationships were often strained, and this was something the parent wanted to improve on.  After that, weekly contact via phone or video calls provided essential emotional support. This support was tailored to the individual, with a combination of texting, messaging and video calls.

The family was struggling on a limited budget - so providing a financial review and practical advice supported the family and relieved a great deal of  financial strain.

As well as practical support – making sure the young person, aged 14, had a device to engage with online learning during lockdown – a focus was  on reducing feelings of isolation during lockdown. A dedicated youth worker supported them with their mental health, confidence, self-esteem, emotions and helping them achieve their aspirations through a trusting and non-judgmental environment.

Due to COVID-19 restrictions, the young person and their worker met on a weekly basis to go for a walk. Changes were put in place to encourage positive thinking and school attainment. This has included video chat to support the young person with home learning challenges whilst not in school. 

During this second lockdown the family continues to receive support through mental health services and financial and budgeting advice to achieve greater financial stability. The young person continues to get help in building their confidence and aspirations and is now engaging well with school and is much more positive about their future.

Contact Information

Jenny Murray

Communications

Fife Council

03451 55 55 55 ext. 44 26 06

Jenny.Murray-crm@fife.gov.uk

City Region Deal help for family support services

Intensive family support services across South East Scotland are receiving a boost from the City Region Deal.

The Deal’s Intensive Family Support Service will help families in areas of chronic worklessness and poverty, bringing together the third sector and all six local authorities in South East Scotland with research expertise from the University of Edinburgh.

The first phase has launched in South East Scotland, covering Edinburgh, East Lothian, Midlothian, Fife, Scottish Borders, and West Lothian.

Capital City Partnership has engaged leading charities Children 1st, Barnardo’s and Fife Gingerbread to partner with local authorities in delivery of the services.

Rona Hunter, Chief Executive Officer, Capital City Partnership, said:

The Intensive Family Support Service within the City Region Deal is a great opportunity to bring together a wealth of expertise and approaches across Edinburgh and South East Scotland to improve the lives and opportunities for a number of families. Harnessing local efforts under a regional framework, it establishes how we can make a difference in the long term to bring about sustainable change. I’m looking forward to seeing the project develop and for further knowledge to emerge so that we can continue to improve pathways out of poverty and inequality.

Focus areas include: supporting lone parent and low-income households affected by worklessness; helping adults to provide a better environment for their young people; and ensuring families can benefit from job opportunities created through the City Region Deal.

Families will receive support for core issues that affect everyone in the household to create stability and increase independence. They will receive help to engage in employment or employability-related activities, and receive advice on welfare and income maximisation.

Cabinet Secretary for Transport, Infrastructure and Connectivity, Michael Matheson said:

City Region and Growth Deals will be a crucial part of our economic recovery from coronavirus (COVID-19) as we work towards a fairer and more inclusive Scotland. We are investing £300 million over 15 years to the Edinburgh and South East Scotland City Region Deal across transport, housing, culture, innovation and skills to help achieve this.

The Intensive Family Support Service will demonstrate that we can achieve more by working together in partnership and in turn, be able to provide support and opportunities for those that need it most in these challenging times.

Sarah Galey-Horn, University of Edinburgh, is helping the service look at how organisational and social interactions promote economic mobility in low-income families. Sarah commented:

I see family support programmes like IFSS as part of a broader trend towards community-based social policy that puts human relationships, rather than individual outcomes, at the centre of social services. The research project uses a method called social network analysis (SNA) that focuses on analysing and building relationships that reduce poverty-related vulnerabilities. This approach will help us identify practices that facilitate trusting, supportive relationships with families and to share those practices across the six local delivery partners.

Borders College Shortlisted for leading the way in Data Science learning

An innovative partnership programme funded through the Edinburgh and South East Scotland City Region Deal is benefitting students across the region, by allowing not only full-time students to learn about Data Driven Innovation (DDI) but also those who are unemployed or facing redundancy. 

The programme at Borders College has been shortlisted for a national award at the annual CDN (College Development Network) Awards – one of the most prestigious awards in the sector. Core Skills staff at Borders College developed a project-based approach to their course delivery and assessment. This approach has enabled the lecturers to develop the digital, data and meta-skills of the learners that relate more specifically to the needs of the employers. The shortlisting recognises a college that has anticipated the importance of wider skills development and reflected this across the curriculum. The winners will be announced at a virtual celebration on Thursday 3 December 2020.  

Borders College Principal Angela Cox said: 

“I am delighted that the creativity and hard work of the staff is being recognised in this way. Borders College prides itself on providing our community with the skills they need now and in the future. Accessing and interpreting data is an essential skill irrespective of the sector you want to work in and we are delighted to be working with University of Edinburgh on developing these skills, alongside other City Region Deal partners.”  

Alison Muckersie from University of Edinburgh, the Data-Driven Innovation Skills Gateway lead, commented: 

“The team at the Borders College has embraced the opportunity provided by the significant City Region Deal investment to prepare their students for the fast-changing world of work. Data skills are becoming increasingly important across all jobs and sectors, and are key to ensuring ongoing competitiveness for businesses. By embedding data literacy in their core skills programme the College is recognising this trend and is helping their students to be better equipped for the world of work, regardless of the roles they move into.” 

The programme consists of a pilot group of unemployed individuals that are developing data literacy skills online and meet up with their tutor on a weekly basis for support and advice. This pilot group is learning about Data Citizenship, Data Science, Information Technology Skills and Communication. The group will complete their course in December, with the hope that they will have the skills to gain employment in an increasingly competitive and changing jobs market.  

The digital technology and data revolution has put data at the core of many things, from personal privacy to public health, wealth creation to environmental protection. This is particularly important for employers, whether large or small businesses, public sector organisations or charities, because using data to create or improve products and services is key to unlocking economic growth and job creation. 

By moving to more digital solutions and using data to update business models, organisations can develop and take advantage of new and innovative ways of operating. To do this successfully, businesses need to have a workforce that is fit for purpose. 

Rapidly evolving technologies like artificial intelligence and robotics are increasing the demand for highly-skilled workers, but every type of work is affected. It is estimated that 90% of jobs already require digital skills. And while some jobs will disappear altogether as automation spreads, new jobs and whole new areas of work will emerge. 

The college has recognised the importance of developing these skills and has embedded the programme into their core curriculum. It is currently being taught online to over 170 full time students across a range of subjects (Construction, Business, Hospitality, Hairdressing, Beauty Therapy, Sport and Horse care). 

Covid-19 Jobs Support Portal is a Success

The sudden onset of Covid-19 in March this year caused an immediate major economic disruption across the region, with the sudden closure of businesses and uncertainty for many citizens.

Employers and employees were navigating a quickly changing landscape to prevent job disruption. Many of those affected are not known to local employability systems, including those working in low skilled jobs and the gig economy, and employers unprepared for cutting contracts and hours. While the Job Retention Scheme was introduced it became apparent it would not necessarily prevent on-going job losses and the need for further economic security for many.

Regional partners noticed a surge in job opportunities with sudden growth sectors, including take-away food and beverages, logistics, supermarkets and the NHS / care sector, agriculture, among others and saw a gap for a job promotion service to meet the needs of both employers and at-risk employees as well as jobseekers with an opportunity to match skills to opening opportunities.

The Covid-19 Jobs Support portal was quickly developed by Hanlon Software Solutions as a regional offer for employers still recruiting and Covid-19 impacted employees facing job losses, and launched on 3 April.   

The portal gives support that is specific and clearly visible and captures the scale of the challenge as we also collect data through registration details of those affected. It offers additional links to local services across the region and manage the considerable information flow currently being generated, including welfare rights support and links to PACE activity and Business Development support for employers.

The portal was promoted via a maximum impact marketing campaign through the region. The site has now welcomed its 14,500 unique visitor with over 70,000 page views. With 305 employers promoting over 796 vacancies.

In the site’s infancy the majority of roles were within customer service in the retail and logistics sectors, but as time has progressed these vacancies have reduced and a steady increase in health and social care roles are becoming available daily. A total of 476 health and social care vacancies have been advertised which amounts to 60% of all advertised roles, confirming the need for ongoing support for this ever-growing sector.

HMRC who are relocating their service offices from multiple locations within the city region to their new purpose-reconfigured facilities welcomed the introduction of the Covid-19 Jobs Support site to support their mass recruitment drive. They have since received 900 job applications from across the travel to work area.

A local care employer said:

 “Following advertising on wwwc19jobs.org, we were overwhelmed by applications received in March and April and had to place a hold on recruitment for all of May. It was not a position I ever expected to find us in I can tell you!”

Manager, Odeon Cinema said when approached by the employer engagement team:

“During such unprecedented times, reaching out to others has never been more crucial, as an employer but also in society. Although we do have an employee assistance programme within our company, to know that there are options for my team is beneficial to their wellbeing. I feel much better knowing there is support there for them through this portal, whatever happens during these uncertain times”

The site has also been well received by jobseekers across the regions, one job seeker from the Scottish Borders who registered with Covid-19 Jobs Support has secured a contract with NHS Borders. Another jobseeker in Fife has secured a role with Amazon.

Following the launch of Covid-19 Jobs Support, the Integrated Employer Engagement team has actively engaged with a number of other Scottish local authorities through the Scottish Local Authorities Economic Development Group (SLAED) to promote the software and functionality of the site and to date three other local authorities are rolling out this product within their areas, with a further eight in discussions with the developer Hanlon.

For more information please contact c19jobs@capitalcitypartnership.org